Using 399tk Terms and Conditions

01General Terms & Conditions

These terms and conditions apply to the use of the 399tk website and all its services. When you create an account, make a deposit, or play any game on 399tk, you automatically agree to these terms. Please read this document in full before you start using the platform.

399tk is an online entertainment gaming platform. Our goal is to provide players in Bangladesh with a safe, fair, and transparent gaming environment. These terms and conditions are designed to protect the interests of both players and the platform.

In these terms, "we", "399tk", and "platform" are used interchangeably. Likewise, "you", "player", and "user" refer to the same party.

02Account Registration & Eligibility

To create an account on 399tk, you must meet the following requirements:

• You must be 18 years of age or older. We strictly prohibit gaming by minors.
• Each person may register only one account. Creating multiple accounts is prohibited and may result in account termination.
• All information provided at registration must be accurate and truthful. Opening an account with false details or a concealed identity is strictly prohibited.
• Keeping your account password confidential is your responsibility. 399tk is not liable for any unauthorized use of your account by another person.
• We may request your national ID or other documents for account verification at any time.

After registration, a verification code will be sent to your email or mobile number. You must use this code to activate your account. Some services may be restricted until verification is complete.

03Deposit & Withdrawal Policy

399tk supports the most popular mobile banking methods in Bangladesh. Please follow the rules below when making transactions:

Before requesting a withdrawal, make sure your account is fully verified. You can withdraw at any time as long as you have a balance, but if you have an active bonus, you must complete the wagering requirements first.

• Funds will always be returned using the same method that was used to make the deposit.
• 399tk reserves the right to hold any withdrawal if fraudulent activity is suspected.
• Your bank or mobile operator may apply their own charges for deposits and withdrawals.
• 399tk follows international standards for anti-money laundering (AML) compliance.

04Bonus & Promotion Terms

399tk regularly offers a variety of bonuses and promotions. Each offer has its own specific terms, but the following general rules apply to all bonuses:

• All bonuses carry a wagering requirement (WR). The bonus amount must be wagered by a specified multiplier before any withdrawal can be made.
• Every bonus has an expiry period. If the wagering requirement is not met before it expires, the bonus will be forfeited.
• The welcome bonus is for new players only and can be claimed once on the first deposit.
• Bonus wagering may be restricted or limited on certain games. Please check the full terms of each offer.
• Abusing bonuses through multiple accounts is strictly prohibited.

399tk reserves the right to modify, suspend, or cancel any bonus offer. Any such changes will be announced in advance.

05Gaming Rules & Fair Play

All games on 399tk are powered by internationally certified Random Number Generator (RNG) technology. This ensures that every game result is completely random and cannot be manipulated by anyone.

Please follow the rules below when gaming:

1. Each game has its own rules. Make sure you understand them before you start playing.
2. If a technical error affects a game result, 399tk reserves the right to void that round.
3. If your internet connection drops, game results are automatically saved and will be available once you reconnect.
4. In the event of a dispute over a game result, 399tk's server logs will serve as the final authority.
5. Exploiting software bugs or glitches is prohibited. Any such activity, if detected, will result in account closure.

06Prohibited Activities

The following activities are strictly prohibited on 399tk and may result in account termination and balance forfeiture:

• Creating multiple accounts to take advantage of bonuses or promotions.
• Operating an account using another person's identity or information.
• Hacking, cheating, or using any automated tools on gaming software.
• Using the platform for money laundering or any other illegal purpose.
• Harassing other players or using offensive language.
• Exploiting any technical vulnerability in the platform to gain an unfair advantage.
• Helping minors create an account.

07Account Closure & Termination

Both 399tk and the player have the right to close an account.

From the player: You can request account closure at any time by contacting our support team. Please withdraw any remaining balance before closing your account. Any pending bonus wagering requirements that are incomplete will be forfeited.

From 399tk: 399tk may suspend or permanently close an account for any of the following reasons:

• Participation in prohibited activities.
• Providing false information or submitting forged documents.
• Inactive for an extended period (more than 12 months).
• Upon instruction from a court or law enforcement agency.
• At the player's request, for self-exclusion or responsible gaming purposes.

We will make every effort to notify you before closing your account. However, in cases of prohibited activity, action may be taken without prior notice.

08Responsible Gaming

399tk believes gaming should always be a source of entertainment. We place the highest priority on our players' mental wellbeing and financial safety. To support this, we provide a number of tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for how long you play in a single session.
• Self-Exclusion: You can self-exclude your account for a set period of time.
• Reality Check: You will receive periodic reminders showing how long you have been playing.
• Permanent Exclusion: If you feel gaming is becoming an addiction, you can permanently close your account.

09Privacy & Data Protection

All personal information you provide on 399tk is stored with the highest level of security. We use SSL encryption and modern data protection practices.

• Your information is used solely for the purpose of providing our services.
• 399tk never sells your personal information to third parties.
• Information may be shared with authorities where required by law.
• You can request to view or update your personal information at any time.

For more details, visit our Privacy Policy Visit the page.

10Terms Updates & Legal Matters

399tk reserves the right to update these terms and conditions at any time. When changes are made:

• At least 7 days' notice will be given for significant changes.
• Continued use of the platform after any changes indicates acceptance of the updated terms.
• If you do not accept the updated terms, you may close your account.

These terms are governed by the applicable laws of Bangladesh. Any disputes will first be addressed through negotiation. Our support team is always on hand to help resolve any issues.

11Frequently Asked Questions